How To Pick The Right Crash Repair Shop?


You’ve been in a car accident and need some crash repairs Epping. You have an insurance company, but you want to make sure they are working with the best crash repair shop. Here are some tips on how to pick the right one:

Ask Around

If you’re looking for a reputable, experienced shop with a proven track record of good customer service and quality work, ask around. Your family and friends might have some ideas about who repairs their vehicles. If not, there are plenty of online resources where customers can leave reviews on their experiences with different shops.

In addition to asking other people for recommendations and checking out online reviews, look for a shop that has been in business for at least five years (or longer). 

This means that the shop has likely established itself as an industry leader by providing quality workmanship and excellent customer service over time—the type of reputation that will keep loyal customers coming back again and again.


Be concerned if they say they will work with your insurance company

car insurance copmpany

If the shop says they will work with your insurance company, be concerned. While they may be telling you this is the best choice for you, you are not the customer of their insurance company. You are their customer, and it should be up to YOU who works on your car!

 You want to work with a shop that feels comfortable and trustworthy; if they have a relationship with an insurer or insurance company, it could mean that even if there is another shop in town that does better work at a lower cost, you will have a hard time finding them because of the relationship between the two companies. 

If anything about working with your insurance company doesn’t make sense for YOU as an individual (such as being required to pick from one specific list of approved shops), then look elsewhere!

See if they offer a lifetime warranty on repairs

  • If the shop you’re considering offers a warranty on their work, ask what it covers. Some shops only offer warranties for parts, but not labor. Others will cover both.
  • Ask about their guarantee policy and how long it lasts for. A shop that offers lifetime warranties is probably more trustworthy than one that doesn’t.
  • Ask about the quality of their workmanship—is it up to industry standards? How often do they have problems with their repairs?
  • Ask if they use high-quality materials in their repairs, or if they compromise on this to keep costs down (which could cause problems down the road). You’ll also want to ask whether or not they can give you references from past customers who would be willing to talk with you about their experience using this particular business’ services and products over time.
  •  In addition, find out any other pertinent information such as customer ratings online; customer reviews are a great way of learning more about which type of crash repair shop might best meet your needs!


With these tips on what to look for in a shop, you should be able to find one that will give you great service. Don’t forget that when choosing crash repairs Epping it is important to consider all of the options available and make sure they have experience with your type of vehicle.


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